Privacy Policy
NearDock Detailing
Effective Date: November 14, 2026
1. Introduction
Welcome to NearDock Detailing. We respect your privacy and are committed to handling your personal information responsibly.
This Privacy Policy explains how NearDock Detailing collects, uses, stores, and shares information when you visit our booking website, contact us, or use our mobile vehicle detailing services.
Business Name: NearDock Detailing
Location: Arizona, United States
Phone: 623-999-4408
Booking Website: https://neardockdetailingqxoo.setmore.com
2. Information We Collect
When you contact us or schedule an appointment, we may collect the following information:
- Your name
- Phone number and email address
- Service address or location
- Vehicle make, model, and year
- Requested detailing services
- Appointment dates and times
- Information you provide about your vehicle's condition
- Messages, inquiries, and customer feedback
- Payment and transaction records
Our booking platform and website providers may also collect certain technical information, such as browser type, device information, and IP address.
3. How We Use Your Information
We use customer information to:
- Schedule and manage detailing appointments
- Confirm bookings and send appointment reminders
- Communicate about services, pricing, and availability
- Travel to your location to perform requested services
- Process and document payments
- Respond to questions and customer support requests
- Improve our services and customer experience
- Maintain business records and comply with applicable laws
4. Online Booking and Payments
NearDock Detailing uses Setmore, a third-party appointment scheduling platform, to allow customers to view services, prices, and availability and book appointments.
Customers are not required to pay through our booking website. Payment is made in person after the service.
Setmore may process information submitted through its booking platform under its own privacy practices.
We encourage customers to review Setmore's privacy policy for additional information.
5. Information Sharing
We may share information with trusted service providers when necessary to operate our business, including appointment scheduling, communications, and payment processing.
We may also disclose information when required by law, to protect our legal rights, or to address fraud or security concerns.
We do not authorize third-party service providers to use customer information for purposes unrelated to the services they provide to our business.
6. Customer Communications
We may contact customers by phone, text message, or email regarding appointment confirmations, scheduling changes, service updates, and customer inquiries.
Marketing or promotional messages, if offered, will be sent in accordance with applicable consent requirements.
Customers may request to stop receiving promotional communications by contacting us at 623-999-4408.
7. Vehicle Photos and Videos
During detailing services, we may take photographs or videos of vehicles to document their condition, the work performed, or the results.
We will obtain customer permission before using identifiable customer vehicle photos or videos for promotional purposes.
Customers may contact us if they have concerns regarding photographs or videos associated with their service.
8. Data Security
We take reasonable steps to protect customer information from unauthorized access, misuse, loss, or disclosure.
However, no method of electronic storage or internet transmission is completely secure, and we cannot guarantee absolute security.
9. Data Retention
We retain customer information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, and satisfy applicable legal obligations.
When information is no longer required, we take reasonable steps to delete or securely dispose of it.
10. Your Privacy Choices
Customers may contact us to request:
- Access to personal information we maintain about them
- Correction of inaccurate information
- Deletion of personal information, subject to applicable legal and business recordkeeping requirements
- Changes to communication preferences
Requests can be made by calling or texting 623-999-4408.
11. Third-Party Websites
Our booking website may contain links to third-party services.
NearDock Detailing is not responsible for the privacy practices or content of independently operated third-party websites.
We encourage customers to review their privacy policies.
12. Children's Privacy
Our services are intended for customers who are legally able to arrange vehicle detailing services.
We do not knowingly solicit personal information from children under the age of 13. If we learn that such information was collected without appropriate authorization, we will take reasonable steps to delete it.
13. Changes to This Privacy Policy
NearDock Detailing may update this Privacy Policy periodically to reflect changes in our services, business practices, or legal requirements.
Updates will be reflected by a revised effective date.
14. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
NearDock Detailing
Arizona, United States
Phone: 623-999-4408
Website: https://neardockdetailingqxoo.setmore.com
We appreciate your trust in NearDock Detailing and look forward to providing you with professional mobile detailing services.